This Privacy Policy applies to websites, apps, and other services we operate under the OnlyCrew brand.

Using our service generates some information, such as when you logged in and how you used the service.

When you create an account, you give us basic information for your account to be set up such as your name, email and employment.

When you complete your profile, you share additional details about you, such airline worked for, airline position, interests, approximate location, etc. Some of this data may be considered sensitive. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy.

When you use our service, you may post photos, text and other types of content with other members.

When you contact us, you provide us with information that may be necessary to help address your inquiry. Other users may also submit queries or reports. Finally, our teams can collect additional data as part of their investigations.

Where legally allowed, we can also receive information about suspected or convicted bad actors from our users as part of our efforts to ensure our users safety and security.

Using the service generates data about your activity, including how you use it (e.g., when you logged in, features you’ve been using, actions taken, information shown to you) and how you interact with others (e.g., searching, communicating).

Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes and identifiers associated with cookies or other technologies that may uniquely identify a device.

If you give us permission, we can collect your geolocation (latitude and longitude) from your device. If you decline permission, features that rely on precise geolocation may not be available to you.

To enable you to use our service, including:

Creating and maintaining your account and profile on our service

Operating and maintaining the various features on our service

Responding to your requests and questions 

Monitoring the well functioning of our service and troubleshooting and fixing issues as needed

You share data with other members when you voluntarily disclose information on the service for others to see (e.g., your profile).

We may disclose your data to: (i) comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) assist in the prevention or detection of crime; (iii) protect the safety of any person; and (iv) establish, exercise or defend legal claims.

If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members. Note that we will close your account automatically if you are inactive for two years. 

Following account closure, we delete your data as laid out below: 

To protect the safety and security of our members, we implement a safety retention window of three months following account closure or one year following an account ban. During this period, we keep your data to investigate unlawful or harmful conducts. The retention of data during this safety retention window is based on our legitimate interest as well as that of potential third-party victims. 

1. We maintain limited data on the basis of our legitimate interest: we keep customer care exchanges with you for 6 years from the date of the communication, customer care records and supporting data, as well as imprecise location, for five years in support of our safety efforts, to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim, information on the existence of past accounts which we delete three years after the closure of your last account to ensure proper and accurate financial forecasting and reporting, profile data for one year in anticipation of potential litigation, for the establishment, exercise or defense of legal claims, and data necessary to prevent members who were banned from opening a new account for as long as necessary to ensure the safety and vital interests of our users.

2. Finally, we maintain data on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep data in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings.

Where and as legally permitted, we may maintain and use data that, by itself, cannot identify or be attributed specifically to you for the purposes described in this Privacy Policy, including to improve our service and create new features, technologies and services and keep OnlyCrew services safe.

You acknowledge that when you download, install or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, using and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.